Our objective is to transmit the knowledge and best practices required to efficiently manage electronic payments from a financial, regulatory, functional, commercial, technological and organizational stand point.
Our training program will address, among other topics, card acceptance, alternative payment method management, fraud prevention, charge back management, contractual negotiation, processing flow and back office operations.
Our courses are available to anybody involved in managing payments within your organization: decision maker, product manager, finance or commercial team member.
All below modules are, at the moment, available in French and will be made available in English in a second phase. However, would you require to, we can on demand develop specific training modules in English.
This module is a payment familiarization presenting, without detailing them, all the following modules.
Understand who are the actors, their roles & responsibilities, what are the processing flows, the services available, the legal framework.
From the contract negotiation to the commission, how streamlining the relationship between the merchant and the bank, what are the important topics to address?
Secure payments per distribution channel, advantages and limitations of the secure methods proposed?
What are the rules and best practices to prevent fraud & charge backs? What are the stakes? What are the available tools and systems to combat fraud?
How to develop the sales in a regulated environment?
This module is a familiarization to the PCI DSS standard (Payment Card Information Data Security Standard).
The steps to go from the statement of requirements to the provider selection.
The steps to go from contractualisation (with the bank, the PSP….) to the integration in the platform